Last Updated: May 14, 2026
At NourishSphere, we are committed to providing high-quality lifestyle consultation services and personalized nutrition plans through vorlumenchonglox.ddd. We strive for complete client satisfaction with every service we provide. This Return and Refund Policy outlines the terms and conditions for cancellations, refunds, and our satisfaction guarantee.
This policy applies to all services, consultation packages, and nutrition plans purchased through our website or directly from NourishSphere. By purchasing our services, you acknowledge that you have read, understood, and agree to this Return and Refund Policy.
Our services consist primarily of professional lifestyle consultations, personalized nutrition planning, and coaching services. These are professional services that are customized and delivered to you personally. As such, they are subject to specific refund and cancellation terms that differ from physical product returns.
Services we provide include:
In accordance with EU consumer protection laws and the German Civil Code (BGB), you have the right to withdraw from your purchase within 14 days without giving any reason. This withdrawal period begins on the day of purchase or contract conclusion.
To exercise your right of withdrawal, you must inform us of your decision by sending a clear statement to our contact address or email. You may use the withdrawal form provided below, but it is not obligatory.
The right of withdrawal does not apply to services if:
When you book a consultation or purchase a nutrition plan with immediate delivery, you will be asked to provide express consent for us to begin performance of the service immediately. By providing such consent, you acknowledge that you will lose your right of withdrawal once the service is fully performed.
If you need to cancel or reschedule a scheduled consultation appointment, we require advance notice as follows:
Exceptions may be made for documented emergencies or circumstances beyond your control, such as serious illness or family emergency. Please contact us as soon as possible if you face such circumstances.
To cancel or reschedule a consultation appointment:
You will receive confirmation of your cancellation or rescheduling within 24 hours.
For multi-session consultation packages:
For personalized nutrition plans and meal planning services:
For ongoing subscription-based services:
We stand behind the quality of our services. If you are not satisfied with your initial consultation, we offer a satisfaction guarantee:
This guarantee is offered in good faith and may not be combined with other refund policies. We reserve the right to decline the guarantee in cases of abuse or misuse.
To request a refund, please contact us with the following information:
Once we receive and approve your refund request:
In some cases, only partial refunds may be granted:
The following are non-refundable under any circumstances:
If you have concerns about a charge or wish to dispute a payment, we encourage you to contact us directly before initiating a chargeback with your bank or credit card company. We are committed to resolving any billing issues fairly and promptly.
Please note that initiating a chargeback without first attempting to resolve the issue with us may result in:
We reserve the right to modify, suspend, or discontinue any service, package, or program at any time. If we discontinue a service you have purchased:
NourishSphere shall not be liable for failure or delay in performing services due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, government actions, or other force majeure events.
In such cases, we will offer one of the following options:
We reserve the right to update or modify this Return and Refund Policy at any time without prior notice. Changes will be effective immediately upon posting on our website. The Last Updated date at the top of this page indicates when the policy was last revised.
Changes to this policy will not affect the terms applicable to services purchased before the change, unless required by law.
As a consumer in the European Union, you have specific rights under EU consumer protection laws. Nothing in this Return and Refund Policy limits or excludes your statutory rights as a consumer under applicable EU or German law.
If you are not satisfied with how we handle your refund request, you have the right to file a complaint with your local consumer protection authority or pursue alternative dispute resolution.
You may use this template to exercise your right of withdrawal:
To: NourishSphere
Krumme Str. 70, 10627 Berlin, Germany
Email: help@vorlumenchonglox.world
I hereby give notice that I withdraw from my contract for the following service:
Service Name: [Insert service name]
Order Number: [Insert order number]
Date of Purchase: [Insert date]
Name: [Your name]
Address: [Your address]
Email: [Your email]
Date: [Current date]
Signature: [Your signature if printed]
If you have any questions about this Return and Refund Policy, wish to request a refund, or need assistance with cancellations, please contact us:
Company: NourishSphere
Address: Krumme Str. 70, 10627 Berlin, Germany
Phone: +493031800510
Email: help@vorlumenchonglox.world
Website: https://vorlumenchonglox.world/
Business Hours: Monday - Friday, 9:00 - 18:00 CET
By purchasing services from vorlumenchonglox.world, you acknowledge that you have read, understood, and agree to this Return and Refund Policy. This policy forms part of your service agreement with NourishSphere.